Our Services
Our Outside-In Innovation process is not Crowdsourcing, but a focused and scalable ideation workshop space - which we call Outside-In Studios - that facilitates your team’s engagement with fresh thinking (and support) from outside its walls. We deliver a proven innovation process, together with tools and expert facilitation that can be customised to help you harness the full power of Outside-In Innovation to solve your most complex challenges - whether it be in innovating a product, the operations to create it, or the impact it has on the environment.
Customers
Co-create solutions with customers that genuinely address their challenges - before they reach RFP.
By actively involving customers in your innovation process, not just sending them a survey or inviting them to your annual conference, you ensure you’re solving real problems (rather than creating solutions in search of one).
Our structured Outside-In Studio approach not only leads to products and services that customers really need, but also helps your team build stronger, more strategic relationships with key customers, positioning you for continued growth.
Operations
Discover new technology and engineering solutions that transform operations.
Using a modular approach, we connect your innovation and business teams with external experts from diverse industries, sectors, and disciplines.
Together, we co-create solutions to tackle complex operational challenges, bridging the gap between strategy & operations.
You’ll leave the Outside-in Studios not only with actionable solutions that drive efficiency and reduce costs, but you’ll also have developed relationships with supplier partners (new and existing) committed to helping you develop them.
Sustainability
Tackle your most complex sustainability challenges by working across your entire value chain.
Addressing systems-wide issues like Scope 3 emissions and nature-based solutions require new forms of collaborative innovation with relevant stakeholders – a task that many internal innovation teams are not equipped to handle.
Over 80% of companies practising Open Innovation say it’s been critical for solving their sustainability challenges (Capgemini Research Institute, 2023).
Our Outside-In Studios not only develop breakthrough solutions but also foster the buy-in needed from stakeholders to drive faster implementation and at lower cost/risk.
“Over many years, Chester and his team consistently brought fresh thinking from a wide range of industries and disciplines. Their approach is both stimulating and thought-provoking—and delivered within a method that creates a safe, open environment for boundary-free ideation.”
Phil Newman, VP Tailings Innovation, Anglo American
“Our sustainability goals depend on cross-sector collaboration, and Chester’s outside-in innovation model was exactly what we needed. We left not only with fresh insights and ideas, but also with a clear plan and strong partnerships to drive real progress.”
Simon Henzell-Thomas, Global Director Climate & Nature, Ingka Group (IKEA)
“Chester’s approach not only sparked breakthrough thinking in the short-term, but also established an innovation ecosystem with partners we then continued to collaborate with for long-term growth.”
Neil Kavanagh, Global Innovation Officer (ret), Woodside Energy
